Trusted by small business owners across Southeast Michigan.

We Don’t Just Fix Problems.
We Build Momentum.

Keep your website fast, secure, updated, and working — without lifting a finger.

💬 Affordable maintenance built for real business owners — not tech teams.

Your Website Doesn’t Run Itself.

Sites break. Plugins fail. Hackers don’t take vacations. If you’re not maintaining your website, you’re risking downtime, security issues, and lost leads. We keep your site backed up, updated, secure, and running fast — so you don’t have to even think about it.

Every maintenance plan includes:

Here’s Our 3-step Process

How It Works.

01

Quick Site Audit

We review your site’s current health and fix any urgent issues first.

02

Set Up Protection + Backups

We install secure backups, monitoring, and performance tools.

03

Ongoing Care

You get regular updates, reports, and peace of mind — while we handle the tech.

Monthly Maintenance Plans

📌 All plans include email support and emergency recovery assistance. These retainers are for externally hosted WordPress websites.

Extra Services Available:

Malware Removal: Custom Pricing (one-time if needed)

Major Site Repairs (beyond maintenance): Billed at $160/hr

On-Demand Emergency WordPress Support — Fast, Simple, No Strings Attached

Need a quick fix or urgent update? We offer ad-hoc WordPress support for businesses that need help right now — without a monthly commitment. Whether it’s a plugin glitch, a broken page, or something that just feels “off,” we’ll jump in, fix it, and get you back online fast.

⚡ How On-Demand Support Works:

  • Simple Pricing – We run a full audit of your site’s structure, performance, and UX issues for $199, if you move forward, that fee is credited towards the total. Our flat fix rate of $400 covers up to 3 hours of dev time, enough to fix most issues. 

  • Fast Turnaround – Most issues handled same day or within 24 business hours

  • No Long-Term Contracts – Pay only when you need help

  • Real Support – You’ll work directly with our experienced team, not a ticket system or outsourced help desk

After-Hours Support Policy


We’re committed to being there when you need us — even outside of normal business hours. Work requested after 5:00 PM EST, on weekends, or on holidays is billed at a premium rate of $300/hourWe value your time — and ours — so while emergency support is available, it comes at an additional cost.

Why Clients Choose Us

We don’t “set and forget” maintenance. We actively monitor and protect your site every week. You’ll get peace of mind knowing your site is being managed by a real team — not a bot — and you’ll always have someone to call if something goes wrong.

"I’ve spent my career helping businesses use technology to make life easier — and more profitable. Level 99 is more than a design studio; it’s my way of helping people cut through the overwhelm, show up better online, and grow with confidence. If you're ready to stop spinning your wheels and start seeing progress, let's talk."
Jeff Bilbrey
Founder of Level 99 Design

Our Client Stories

Protect Your Website — Protect Your Business

Choose your care plan today and leave the tech headaches behind.

Your questions answered

Frequently Asked Questions

We start every maintenance plan with a health check. If there are urgent issues (like malware or broken plugins), we’ll give you a simple plan to fix them before moving you into ongoing care.

Yes! Both plans include time for minor content edits like text updates, image swaps, and small adjustments. Larger changes (like full page rebuilds) are quoted separately.

If a plugin or theme update breaks your site, we’ll roll it back, fix it, and find a solution — at no extra charge under your maintenance plan.

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